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Frequently Asked Questions

Auction Winners

How do I get possession of the item I won?

After an auction ends there will be a period for the auction to be confirmed. After confirmation you will be able to claim your item under your user profile on the auction site. Once you have claimed, the item will be sent to the wallet you have connected to BPX Auctions.

Vault Tokens

How much does it cost to redeem and have Vault Tokens shipped to me?
Shipping on redeemed Vault Tokens after an auction will be free.
Are there any other expenses I should be mindful of?
No. Custody of vaulted assets is subject to the normal and ongoing BPX Collective Terms and conditions.

Miscellaneous

Is there a return policy?

All sales are final.

Are BPX Collective team members allowed to bid on items?

Yes.